Our hosting company is committed to providing quality services and transparent cooperation conditions. The payment terms and conditions outlined below will help you better understand the process of paying for our services, the available payment methods, and details regarding payment deadlines and the consequences of late payments.
1. Payment Methods
For the convenience of our clients, we offer the following payment options:
- Credit/Debit Cards: Visa, MasterCard, and other international cards.
- Bank Transfers: Available for corporate clients and large contracts.
All transactions are secured using modern encryption protocols to ensure the safety of client data.
2. Payment Terms
- Prepayment: All services are provided on a prepaid basis. To activate or renew hosting services, clients must make a payment according to their selected plan.
- Payment Duration: Payment can be made for monthly, quarterly, or annual plans, depending on the selected package. The service period begins once payment is confirmed.
- Payment Reminders: We send notifications about the need to renew services 14 days before the current hosting period expires. If the payment is not made on time, the services may be temporarily suspended.
3. Late Payments
In case of late payments, we follow the policy outlined below:
- Grace Period: After the payment due date, clients are given an additional 7 days to make the payment. If the payment is not made within this period, the service may be suspended.
- Service Restoration After Suspension: Services can be restored after full payment of the outstanding balance. In case of prolonged delays, additional fees may be charged for service restoration.
4. Payment Security and Confidentiality
We prioritize the security of financial transactions. All payments are processed through secure gateways using SSL encryption protocols. Clients' financial information is kept confidential and is not shared with third parties.
We also recommend using strong passwords to ensure secure access to your accounts and protect your data further.
5. Customer Support
If you have any questions about the payment process or need assistance, our customer support team is always ready to help. You can reach us via chat, email, or phone at any convenient time.
